1. Our commitment
ServFox.com is committed to handling personal information responsibly and in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation and the Data Protection Act 2018.
2. Personal information
We collect personal information when visitors voluntarily submit enquiries through our contact form.
Contact form submissions are sent by email and are not stored in our website application database.
3. Data protection principles
We aim to follow the principles of UK GDPR by ensuring that personal information is:
- Processed lawfully, fairly and transparently.
- Collected for specified and legitimate purposes.
- Limited to what is necessary.
- Accurate and kept up to date where necessary.
- Retained only for as long as necessary.
- Protected against unauthorised access, loss or misuse.
4. Lawful processing
Personal information submitted through our contact form may be processed where necessary to respond to an enquiry, take steps requested before a contract, or pursue legitimate interests in communicating about potential business.
Where consent is required for optional cookies or analytics technologies, that consent will be requested separately.
5. Your data protection rights
Depending on the circumstances, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request erasure of your information.
- Restrict processing.
- Object to processing.
- Request data portability.
- Withdraw consent where consent is the lawful basis.
6. Making a request
To exercise your data protection rights, contact us at:
We may need to verify your identity before responding to a request. We aim to respond within the time limits required by applicable law.
7. Data security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, disclosure or alteration.
8. Complaints
If you have concerns about how your personal information is handled, please contact us first.
You also have the right to complain to the Information Commissioner's Office (ICO) .
9. Related documents
For further information, please see our Privacy Policy and Cookie Policy.